Veterans' Agent

This office provides assistance in acquiring benefits through Federal and State Programs provided to Veterans, Active Duty Personnel and Families. Programs offered for those who qualify;   

Financial                                                                                              Burial                                                                                                                         Education                                                                                                                      Housing/Fuel                                                                                  Medical                                                                                                                         and many other programs 

Message from The Director of Veterans Services, Gary Brown


  • Hours: Mon.Wed.Fri. 9:00 - 3:00 Wednesday by appointment
  • Email:
  • Phone: (978) 639-3357
  • Fax: (978) 639-3340
  • Town Hall
    322 Concord Road
    Sudbury, MA 01776
Veterans' Services Office closed Fridays for the Month of August
The Veterans' Services Office will be closed on Fridays for the month of August. Regular Office hours will resume the first Friday of September. Please call 508-460-3782 (Gary Brown - Marlborough) with any pressing matters. Thank you.
(Posted: Monday, June 16, 2014)

General Information

Veterans Volunteer for Property Tax Abatements $800.00 Per Year
Veterans of all ages have the opportunity to work 100 hours per year to receive an $800.00 Property Tax Abatement for the following year. For more information please click on article title to link to a detailed description and application or contact Sudbury Veterans' Office 978-639-3357 or the Sudbury Community Center 978-639-3266.
(Posted: Monday, March 31, 2014)
1LT Scott Milley Memorial
1LT Scott F. Milley Memorial is a project spearheaded by a coalition of Sudbury Residents. 1LT Milley was a Sudbury Native, stationed in Afghanistan as an Army Agent, who died when his unit was attacked by insurgents. Those interested in finding out more about the Memorial can link to the site by clicking on the News heading above.
(Posted: Monday, December 16, 2013)
Welcome Home Bonus for Honorable Discharge and Active Military Personnel.
Qualifications and Application for Bonus is located at the link below:
(Posted: Friday, December 13, 2013)
DHCD Heat Line - For Veterans with limited benefits
For limited income households who are not eligible for fuel assistance please contact The Good Neighbor Energy Fund operated by your local Salvation Army:

For area codes 617, 508,781,or 978 please call: 1-800-334-3047
Area code 413: 1-800-262-1320


(Posted: Tuesday, November 26, 2013)
Military Family Support Groups (MFSG) (Click on heading to link to website)
Massachusetts has a number of Military Family Support Groups (MFSG) throughout the state. A nearby support group in Concord has been a forum for mutual support and education during deployment and the transition from soldier to veteran. In Sudbury we have a support group called the Sudbury Military Support Network (SMSN).
(Posted: Tuesday, December 7, 2010)

Senior Resources

Title Description Info
Adult Day Care List of agencies providing Adult Day Care services in the Sudbury area. September 25, 2009
30.71 KB

Veterans' Agent

Title Description Info
VA Benefits The Veterans' Agent helps all Veterans apply for benefits to which they may be eligible. February 15, 2011
0.05 KB
Welcome Home Bonus for Honerable Discharge/Active Personnel This is a download for an application for a Welcome Home Bonus for Veterans who have been Honorably Discharged, or for those who are home between tours and are still active. December 13, 2013
0.11 KB


This department has 3 documents

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What are the contact numbers and websites for the Veterans' Administration and the Massachusetts State Department of Veterans' Services?

VETERANS CRISIS LINE: 1-800-273-8255  PRESS 1  

Confidential Chat at  or Text 838255


VA TOLL FREE HOT LINE (800) 827-1000: This number will put callers in direct contact with VA officials, who are fully knowledgeable in ALL areas of Federal benefits and services.

VA WEBSITE: This Federal website has a wealth of information and forms related to VA benefits and services.

STATE DEPARTMENT OF VETERANS’ SERVICES (617) 210-5480. Switchboard number for all services at the Commonwealth of Massachusetts Department of Veterans Services.




What are the Federal Benefits coordinated by the Veterans' Services Office?


Generally any Federal entitlement for an eligible veteran will start from the Veterans' Services Office, by way of application filled out either by the Director or with his help. Information and assistance is readily available for every Federal veterans benefit. Typical federal benefits coordinated by this office are:

GRAVE MARKERS – Every honorably discharged veteran, upon his death, is entitled at the government’s expense to a flat bronze marker commemorating his military service.

BURIAL IN A NATIONAL OR STATE VETERANS’ CEMETERY - Any eligible veteran may be buried (if space is available) at any Federal Veterans’ Cemetery or in one of the two (3) new State Veterans’ Cemeteries at Agawam or Winchendon.

DISABILITY – Veterans seeking either a service-connected or non-service connected disability rating or an increase in either rating can do so starting with local assistance.

G.I. LIFE INSURANCE – All claims for payment under G.I. life insurance can be initially processed and forwarded from the local veterans’ services office.

DISCHARGES – World War II discharges or post-WWII Form

DD214s can be obtained, corrected or upgraded starting locally.

WIDOW’S PENSION – This program starts with a local application.

VA HOME LOANS – Applications for certification of eligibility are available on a local level and expedited handling can be arranged.

MEDAL/AWARDS/DECORATIONS – Veterans can obtain or replace medals, awards or decorations they are entitled to either from government or commercial sources or they can apply for decorations for which they are qualified, but which they did not officially receive, at the time of discharge.

BONUSES – There is no time limit on payment of WWII, Korean, Vietnam or Gulf War state bonuses. They can be obtained by applying locally.

LICENSE PLATES – veterans can apply through the local office for distinctive license plates issued by the Commonwealth such as POW, Silver Star, Bronze Star, etc.

GENERAL INFORMATION – This office can usually answer any and all questions pertaining to military affairs, military history or any inquiry related to veterans.

What are the veteran benefits available to women veterans?


Women veterans in need of financial assistance are entitled to the same state benefits as men veterans under M.G.L. Chapter 115, administered by the veterans’ agent of each city or town. The Department of Veterans’ Services acknowledges that women veterans have needs and concerns not experienced by the general male veteran population. The Women Veterans’ Network of the Department of Veterans’ Services was established in 1977, with the vision of being the central resource for women veterans residing in Massachusetts. Members of the Women Veterans Network Committee include women veterans from all eras, U.S. Department of Veterans Affairs representatives, local veterans’ agents, and veterans’ service organizations. The Women’s Veterans Network works in identifying, locating and educating women veterans in Massachusetts on available quality health and human services programs. It is the central resource for referrals for women veterans in Massachusetts.

Among its goals are:

  • Providing women veterans with information on federal, state, and local levels.
  • Expanding awareness of the needs of women veterans and identifying health and human resource needs.
  • Advocating on behalf of women veterans in Massachusetts.


Women Veterans’ Network
Department of Veterans’ Services
600 Washington Street, Suite 1100
Boston, MA 02111
Phone: (617) 210-5781
Fax: (617)-210-5755

Women are also encouraged to contact their local veterans’ agents to see what range of benefits they are entitled to under federal and state laws.

What is the Federal and State definition of a "Veteran"?


FEDERAL DEFINITION: under Federal Law a VETERAN is any person, who served honorably on active duty in the armed forces of the United States. (Discharges marked GENERAL AND UNDER HONORABLE CONDITIONS also qualify.)

STATE DEFINITION:DEFINITION OF A MASSACHUSETTS VETERAN, M.G.L. C.4, SEC. 7,cl 43rd as amended by the Acts of 2004 - Effective August 30, 2004. To be a "veteran" under Massachusetts law a person is required to have either: 180 days of regular active duty service and a last discharge or release under honorable conditions Such member does not need to have any wartime service. - OR - 90 days of active duty service, one (1) day of which is during "wartime", and a last discharge or release under honorable conditions. The one-day need not have actually been served in a war zone. For Guard Members to qualify they must have 180 days and have been activated under Title 10 of the U.S. Code - OR - Members who were activated under Title 10 or Title 32 of the U.S. Code or Massachusetts General Laws chapter 33, sections 38, 40 and 41 must have 90 days, at least one of which was during wartime. The Members' last discharge or release must be under honorable conditions. Full time National Guard duty is only considered such when National Guard members are activated to regular service and does not include weekend drills or active duty for training Minimum Service Exception (for Death or Disability) It is not necessary that an applicant have completed the minimum service for wartime or peacetime campaign if he/she served some time in the campaign and was awarded the Purple Heart, or suffered a service-connected disability or died in the service under honorable conditions. Training Duty Exception - Active service in the armed forces as used in this clause shall not include active duty for training in the Army or Air National Guard or active duty for training as a Reservist in the Armed Forces of the United States.

What Local/State Services and Benefits are available to eligible veterans?


DIRECT FINANCIAL AID – Chapter 115 of the General Laws of the Commonwealth provides a system of financial benefits for veterans, their families, and in some cases their survivors, who are in need and who meet the appropriate criteria. This aid is dispensed by the Veterans’ Services Office from Town funds and is reimbursed by the Commonwealth at a rate of 75%. This aid is paid by check directly to the recipient and must be repaid if circumstances permit.

HOSPITAL/MEDICAL/FUEL – Eligible veterans and their families can have their hospital, medical and fuel bill paid by the Town with a 75% reimbursement from the Commonwealth.

BURIAL – All deceased veterans receive a casket flag and an aluminum grave marker. Honor guards are also available. Financial aid is available for indigent veterans’ burial, if there is no family or no other source of funds to pay for burial. Some of these funds are reimbursed to the Town from the Commonwealth.

PROPERTY TAX EXEMPTIONS – Eligible veterans, spouses, and parents must:

  • Be legal residents of Massachusetts.
  • Be occupying the property as his/her domicile on July 1 in the year of application.
  • Have lived in Massachusetts for at least six (6) months prior to entering the service (spouses exempted) or
  • Have lived in Massachusetts for five consecutive years immediately prior to filing for property tax abatement.

Please contact the Sudbury Assessors Office for further eligibility and to apply. Please note that an application must be submitted each year  to the assessor's office to obtain the exemption. It is not automatic.

Where would Veterans obtain Service records?

Veterans' Service Records would be obtained through the National Archives website

Which veterans are eligible for services under Massachusetts General Laws?

ELIGIBLE VETERANS: Eligible veterans as defined by M.G.L. Chapter 4, Section 7 are as follows:

World War I
World War II
Persian Gulf
Children of Deceased Veterans
Children of POWs/MIAs

Veterans' Agent | (978) 639-3357

Name Position Office Location
Gary Brown Veteran's Agent Town Hall
Elizabeth Porter Administrative Assistant Town Hall
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