Full FAQ Details

How Do You Open a Document?


In the Edit FAQ screen, you can change the question’s Title, add or delete media, change the body of the text, or change the Teaser. You can also add or delete FAQ Options, Layout, and Categories. If the question has already been Document Iconpublished and is in the Public Archives, first go to Status and change the status to Draft. This will take it out of the Public Archives and put it back as a published document. You will also need to change the Publish On and Expire On dates. Hit Update to save your changes. If the question was not originally in the Public Archives, make your changes as needed and hit Update to save them. (Before you press Update, you may want to click Preview to check that your changes have been made. The question will open up in a new tab. After checking, you can close that tab and make any changes before updating it.)

Email this Article
Back to Test Department

Subscribe Subscribe to Email Lists