UniPay Online Banking System Error

Published on Monday, 5/6/2013 10:48 am | by Collector / Treasurer | Automatically Archived on 5/7/2013

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A message from UniBank's UniPay Team:

Good Morning,

As many of you may be already aware there was a processing error of the May 1st UniPay payment file which resulted in a duplication of payments (Today, May 6th).  We are diligently working to correct this, and all funds will be returned by tomorrow morning. We sincerely apologize to both you and your resident/customers, and we will reimburse any fees that may occur from this issue. We are attempting to put in place an email notification to all those who made their payments on May 1st to apologize and make them aware that the situation is being corrected.

Thank you for your patience with this matter,

Sincerely,

UniPay

Government Banking Department

39 Church Street Whitinsville, MA  01588

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