How to Report an Outage

Need to report a utility service outage? See below for utility providers in Sudbury and how to contact them in the event of an outage.

 

TYPE
COMPANY
HOW TO REPORT AN OUTAGE
Electricity

 

 

Outage Map: https://outagemap.eversource.com/external/default.html

Reporting #: 800-592-2000

Please report an outage at your home or business, even if you think your neighbor already did. Eversource relies on customer reports to guide their restoration efforts.

 
Gas
 

Outage Map: https://outagemap.ma.nationalgridus.com/

Reporting #: 800-465-1212

Cable/Internet

Outage Status Center: https://www.xfinity.com/support/status

Reporting #: 800-266-2278

Cable/Internet

Outage Information: https://www.verizon.com/support/residential/service-outage

Reporting #: 800-837-4966

Water

Business Hours #: 978-443-6602

After Hours #: 978-443-1042