Sudbury Transportation Options

Sudbury Transportation Options

The Sudbury Transportation Committee was formed in September 2018 to assess,  research and plan for Sudbury residents’ transportation needs.  The Committee successfully launched two new transportation services that supplement the ongoing van services through the Sudbury Senior Center. 

You may also view the Sudbury Transportation Options Chart.

The Town currently offers 4 types of transportation services:

 

1) Sudbury Connection Van Service (Wheelchair Accessible)

Eligibility: Sudbury residents 60 and older and residents who are 18 and older who are living with a disability.

To apply: See detailed information below, or contact the Sudbury Senior Center at 978-443-3055 or senior@sudbury.ma.us for information and to apply.

 

2) MWRTA Dial A Ride (supplemental to Connection Van service)

Eligibility: Sudbury residents 60 and older and residents who are 18 and older who are living with a disability.

To apply: See detailed information below or contact the Sudbury Senior Center at 978-443-3055 or senior@sudbury.ma.us for information and to apply.

 

3) GoSudbury! Taxi Medical Rides Program

Eligibility:

  • A Sudbury resident or
  • A non-Sudbury resident with a child enrolled in Sudbury Public Schools or Lincoln-Sudbury Regional High School or
  • A person who works in Sudbury

And, you also meet one of the following criteria:

  • 60 years of age or older
  • 18 years of age or older with a disability that limits driving
  • Active duty military, Reserves, National Guard, or veteran of the armed forces
  • 18 years of age or older with financial need

To apply: complete the online application at the link below, or contact the Sudbury Senior Center for a paper copy at 978-443-3055 or senior@sudbury.ma.us.

GoSudbury Taxi Application: https://forms.gle/FnQzYotpDRMzyFoK8

 

4) GoSudbury! Uber Rides Program

Eligibility:

  • A Sudbury resident or
  • A non-Sudbury resident with a child enrolled in Sudbury Public Schools or Lincoln-Sudbury Regional High School or
  • A person who works in Sudbury

          And, you also meet one of the following criteria:

  • 60 years of age or older
  • 18 years of age or older with a disability that limits driving
  • Active duty military, Reserves, National Guard, or veteran of the armed forces
  • 18 years of age or older with financial need

To apply: complete the online application at the link below, or contact the Sudbury Senior Center for a paper copy at 978-443-3055 or senior@sudbury.ma.us.

GoSudbury Uber Application: https://forms.gle/hxV2TjnZuAAeka1R9

 

 ~ For more details about each service see below. ~

 

Sudbury Connection Van Service

The Sudbury Connection Wheelchair Accessible Van Service is operated through the Sudbury Senior Center, in conjunction with the MetroWest Regional Transit Authority (MWRTA).  This is a shared ride service which means that on occasion your ride time may be adjusted to accommodate the van schedule.

Van Service Hours and Eligibility:

Monday through Friday, five (5) days a week (excluding holidays) from

8:30 AM – 4:00 PM (first ride at 8:45 AM; last ride starts at 3:30 PM). 

Van Service is available to Sudbury residents 60 and older and residents who are 18 and older who are living with a disability.

Van Service Area:

The Sudbury Connection van provides service within Sudbury as well as to health care destinations in Wayland, Framingham, Marlborough, Maynard and Concord.  The Connection van also provides rides to Market Basket in Maynard on Monday – Friday, and to Target in Marlborough once each month.

Applying for and Using the Service:

If you would like to apply, please contact the Senior Center for an application or CLICK HERE to access the application form directly. When your application is approved you will set up a debit account with the MWRTA for van fees. Van fees are $1.00 in town; $2.00 for out of town for a one-way ride and are deducted when you take a ride.

Van ride reservations are made at least 48 business hours in advance by contacting the MWRTA Reservation Center at 508-820-4650.

Please review the Sudbury Connection Van Rider Policies here.  By signing the application, you are agreeing to abide by the Sudbury Connection Van Policies.

If you need assistance or additional information, please contact the Sudbury Senior Center at senior@sudbury.ma.us or 978-443-3055.

Please note: Please help keep the GoSudbury Taxi program going – use the Sudbury Connection van for health care rides that are in Sudbury, Wayland, Framingham, Marlborough, Maynard and Concord when possible.

 

MWRTA Dial-a-Ride (Tuesdays and Thursdays, 4:00-7:00 PM)

The MWRTA Dial-a-Ride is a supplemental service to the Sudbury Connection van service and is operated by the MWRTA, in conjunction with the Sudbury Senior Center.

Service Hours and Eligibility:

Service is available on Tuesdays and Thursdays from 4:00-7:00 PM.  Service is available to Sudbury residents 60 and older and residents who are 18 and older who are living with a disability. 

Applying and Using the Service:

If you would like to apply, please contact the Senior Center for an application or CLICK HERE to access the application form directly. When your application is approved you will set up a debit account with the MWRTA for van fees. Van fees are $1.00 in town; $2.00 for out of town for a one-way ride and are deducted when you take a ride.

Van ride reservations are made at least 48 business hours in advance by contacting the MWRTA Reservation Center at 508-820-4650.

If you need assistance or additional information, please contact the Sudbury Senior Center at senior@sudbury.ma.us or 978-443-3055.

 

Go Sudbury! Taxi Rides Program

(health care transportation only)

Created by the Transportation Committee. 

The Go Sudbury! Taxi Rides Service is a Town and grant-funded transportation program provided with service from Town-contracted taxi companies. 

The service is for all types of medical and health care appointments only, and to be used when there is no other public transportation available.

Please note: Please help keep the GoSudbury program going – use the Sudbury Connection van for health care rides that are in Sudbury, Wayland, Framingham, Marlborough, Maynard and Concord when possible.

Tommy’s Taxi (Framingham), JFK Transportation (Natick) and Annex Transit provide taxi rides to and from medical-related appointments.

Wheelchair Accessible Vehicle (WAV) service is also available. Individuals needing WAV service may use the Go Sudbury! Taxi Rides Program for other essential purposes as well as medical rides.

Service Hours:

JFK Transportation

Monday – Friday

    • Standard vehicle 5:30 AM – 8:00 PM
    • WAV* 5:30 – 7:00 AM, 9:30 AM – 1:30 PM, 4:00 – 8:00 PM

Saturday and Sunday – 6:00 – 8:00 PM, including WAV

Tommy’s Taxi

Sunday – Thursday, 5:00 AM to 1:00 AM    Friday and Saturday, 5:00 AM to 2:00 AM

Annex Transit

7 days/week, 6:00 AM – 11:00 PM

*WAV – Wheelchair accessible vehicle

 

Accessibility:

Annex Transit is also available to those who cannot use the GoSudbury Uber program due to a physical, sensory, or cognitive disability, or other limitations that may prevent them from accessing the Uber services.

Riders interested in using this service, should contact the Sudbury Senior Center, at 978-443-3055 or senior@sudbury.ma.us.  For more information about Annex Transit services, please see below.

Eligibility:

You may qualify if you are:

  • A Sudbury resident or
  • A non-Sudbury resident with a child enrolled in Sudbury Public Schools or Lincoln-Sudbury Regional High School or
  • A person who works in Sudbury

And, you also meet one of the following criteria:

  • 60 years of age or older
  • 18 years of age or older with a disability that limits driving
  • Active duty military, Reserves, National Guard, or veteran of the armed forces
  • 18 years of age or older with financial need

Service Guidelines:

  • Rides may be within Sudbury and up to 25 miles from Sudbury.
  • All rides must begin or end in Sudbury.
  • There is a limit of 10 one-way medical rides per month per person.

Participants are responsible for keeping track of their rides each month and ensuring that they do not exceed the 10-ride limit.   Participants can ask the dispatch center at  CrossTown Connect for a summary of rides taken.

Go Sudbury! Taxi Rides are currently fully subsidized, so there is no charge to use the service.  However, cost sharing is expected to be implemented in the near future to sustain the program.

 

Reserving a Ride:

The CrossTown Connect Dispatch Call Center arranges rides for the Go Sudbury! Taxi Rides Program as follows:

  • Dispatching hours are Monday to Friday 8:30 AM – 4:00 PM
  • Rides must be booked with dispatch at least 24 hours in advance of a ride
  • Phone Number: 978-844-6809

Applying for the GoSudbury Taxi Program:

In order to register for the Taxi Rides program, please complete the application and all waiver forms at the following link: 

Taxi Application

For more information or assistance, please contact the Sudbury Senior Center, at senior@sudbury.ma.us or 978-443-3055. 

 

 

Go Sudbury! Uber Rides Program

Created by the Transportation Committee. 

The Go Sudbury! Uber Rides Program is a Town-funded, partially subsidized,  transportation program provided via Uber to get from one place to another if no other public transportation is available. Grant funding may also help to support the program. Rides are provided for non-urgent healthcare and vaccination appointments, work, shopping, and accessing community resources. 

Accessibility:

Annex Transit will be available to those who cannot use the GoSudbury Uber program due to a physical, sensory, or cognitive disability, or other limitations that may prevent them from accessing the Uber services. 

Riders interested in using this service, should contact the Sudbury Senior Center, at 978-443-3055 or senior@sudbury.ma.us.  For more information about Annex Transit services, please see below.

Eligibility:

You may qualify if you are:

  • A Sudbury resident or
  • A non-Sudbury resident with a child enrolled in Sudbury Public Schools or Lincoln-Sudbury Regional High School or
  • A person who works in Sudbury

And, you also meet one of the following criteria:

  • 60 years of age or older
  • 18 years of age or older with a disability that limits driving
  • Active duty military, Reserves, National Guard, or veteran of the armed forces
  • 18 years of age or older with financial need

Service Guidelines:

  • Rides may be within Sudbury and up to 25 miles from Sudbury.
  • All rides must begin or end in Sudbury.
  • Service is provided to the Logan Express Shuttle in Framingham, but not to Logan Airport. 
  • There is a limit of 10 one-way rides per month per person.  Riders are responsible for keeping track of the number of rides.

 

Co-pay:

The copay for a one-way ride is based on the distance of the ride as follows:

  1. For a ride up to 5 miles, the copay is $3.00.
  2. For a ride between 5 miles and 10 miles, the copay is $5.00 
  3. For a ride longer than 10 miles, the copay is $15.00

The Uber Rides Program does not provide wheelchair accessible vehicles (WAV) at this time.  For rides in a WAV vehicle please use the Sudbury Connection Van service for local service or you may contact Ana Cristina Oliveira to discuss your eligibility for Annex Transit service for longer rides.

 

Applying and Using the Service:

You must have a private account with Uber on your smartphone for this service. An Uber Clinic Technology Support volunteer will assist participants with issues related to downloading and using the Uber application on your smartphone for this program.

To register for the Uber Rides program, please complete the application form and all waiver forms at the following link:

Uber Application

For more information or assistance, please contact the Sudbury Senior Center, at senior@sudbury.ma.us or 978-443-3055. 

  • Dispatching hours are Monday to Friday 8:30AM- 4:00PM
  • Rides must be booked with dispatch at least 24 hours in advance of a ride
  • Phone Number: 978-844-6809

Should you have any questions or concerns, please reach out to the Sudbury Senior Center, at 978-443-3055 or senior@sudbury.ma.us.

 

Updated: 2/21/24