I answer the phone but the “Hello” message repeats. It then hangs up, calls back, and the same thing happens again. How can I hear the entire message?

Answer

Repeating or looping of messages happens when the system detects excessive noise in the background.  This can be caused by loud radio/television volumes, people talking, or busy traffic noise.  When you receive the next call, say "hello" once and turn down the volume of your radio/television or press the mute button on your telephone to allow full message delivery.