Answer:  

If you wish to have your contact information completely removed from the Connect-CTY notification system, you must complete the Opt-Out form. The form may be completed online and submitted via email. Connect-CTY Opt-Out Form Here

Categories:
Answer:  

Repeating or looping of messages happens when the system detects excessive noise in the background.  This can be caused by loud radio/television volumes, people talking, or busy traffic noise.  When you receive the next call, … More

Categories:
Answer:  

The Connect-CTY service allows authorized civic leaders to create and rapidly disseminate time-sensitive messages to every telephone number stored in the notification database.  With the Connect-CTY service, authorized users can send thousands of messages in … More

Categories:
Answer:  

Authorized officials record a voice message that is then delivered quickly to individual phones in the notification database.

Categories:
Answer:  

Any message regarding the safety or welfare of our community would be disseminated using the Connect–CTY service.

Categories:
Answer:  

Yes, the majority of home telephone numbers are in the data base. We can accept cell phones as secondary or primary phone numbers as well and  we encourage you to request that those number be … More

Categories:
Answer:  

It is our intention and hope that every residence and commercial facility in our community be included in the notification database.  For businesses, we only store one main phone number.  For residents, we may have … More

Categories:
Answer:  

Connect-CTY® is a service of Blackboard Connect Inc.(BCI). BCI takes security and privacy concerns very seriously and does not sell, trade, lease or loan any data about our clients to any third party.  From a … More

Categories:
Answer:  

The caller-ID number for calls generated by the Connect-CTY service will be the same as the Town Emergency Notification Information number: (978) 639-3336. In addition, every message will begin with the same standard announcement: "Hello, … More

Categories:
Answer:  

There are several varieties of call screening devices which use differing protocols for screening.  In general, the system has been found to work with these devices; but, some may require some type of pre-programming to … More

Categories: