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If you wish to have your contact information completely removed from the Connect-CTY notification system, you must complete the Opt-Out form. The form may be completed online and submitted via email. Connect-CTY Opt-Out Form Here

Authorized officials record a voice message that is then delivered quickly to individual phones in the notification database.

Any message regarding the safety or welfare of our community would be disseminated using the Connect–CTY service.

Yes, the majority of home telephone numbers are in the data base. We can accept cell phones as secondary or primary phone numbers as well and  we encourage you to request that those number be … More →

It is our intention and hope that every residence and commercial facility in our community be included in the notification database.  For businesses, we only store one main phone number.  For residents, we may have … More →

Connect-CTY® is a service of Blackboard Connect Inc.(BCI). BCI takes security and privacy concerns very seriously and does not sell, trade, lease or loan any data about our clients to any third party.  From a … More →

The caller-ID number for calls generated by the Connect-CTY service will be the same as the Town Emergency Notification Information number: (978) 639-3336. In addition, every message will begin with the same standard announcement: "Hello, … More →

There are several varieties of call screening devices which use differing protocols for screening.  In general, the system has been found to work with these devices; but, some may require some type of pre-programming to … More →

For non-residents or owners who reside out of Sudbury, you may provide an additional phone number to be included in our database to contact during certain situations.  In general, calls are sent to the primary … More →

Should a situation arise that requires us to contact you at multiple phone numbers, we can activate the system to place a simultaneous call to all of your numbers. In most cases, we will be … More →