Virtual Town Hall
VIRTUAL ACCESS TO TOWN SERVICES
Click below for details on accessing services remotely from each Town Department. Please note, this is not an exhaustive list of Town Department functions, for further assistance, please contact the department directly. Please see the Town Office Directory for other details, including mailing and fax information. This page will be updated to reflect changes as they arise.
- Records Requests: Public Records Requests Online
- For Accounting Office questions not covered above, please email accounting@sudbury.ma.us or call 978-639-3309.
Please note: general public access to offices and departments located in the Flynn Building, including the Assessing Department is currently not available.
Although access to the building is not possible at this time, we are here. We are answering telephone and email requests and inquiries. To reach our department please call 978-639-3393 or 978-639-3395 or email assessors@sudbury.ma.us.
Hours of operation:
- Monday, Wednesday, Thursday: 8:30am- 4:30pm
- Tuesday: 8:30am – 7pm
- Friday: 8:30am – 12:30pm
Latest information: https://sudbury.ma.us/assessors/
- Assessment Info: Assessors Online Database
- Records Requests: Public Records Requests Online
- For Assessors Office questions not covered above, please email assessors@sudbury.ma.us or call 978-639-3393.
- Permits: Building, Electrical, Gas, Plumbing, Sheet Metal: Online Permit Applications
- Records Requests: Public Records Requests Online
- For Building Department questions not covered above, please email building@sudbury.ma.us or call 978-440-5461
- Community Gardens: Lincoln Meadows Information
- Conservation Commission Meetings: Conservation Commission Agendas & Minutes
- Records Requests: Public Records Requests Online
- Trail Maps: Sudbury Conservation Lands
- Wetlands: Wetland Forms and Regulations
- For Conservation Office questions not covered above, please email concom@sudbury.ma.us or call 978-440-5471
DEPARTMENT OF PUBLIC WORKS (DPW)
- Pothole: Report an issue with SeeClickFix
- Records Requests: Public Records Requests Online
- Transfer Station: Acceptance of bulk items (items requiring a permit) is temporarily suspended.
- For DPW questions not covered above, please email dpw@sudbury.ma.us or call 978-440-5421
- Records Requests: Public Records Requests Online
- For Facilities Department questions not covered above, please email facilities@sudbury.ma.us or call 978-440-5466
- Financial & Educational Stats: Sudbury by the Numbers
- Records Requests: Public Records Requests Online
- For Finance Department questions not covered above, please email finance@sudbury.ma.us or call 978-639-3376
At this time, Public Safety buildings are open for emergency matters only. The Fire Department is unable to accommodate walk-in requests for information and permits. Residential and Commercial Fire Alarm, Sprinkler, Oil Burner/Tank Removal, and LPG permit applications, fees, and plans may be mailed to Sudbury Fire Headquarters at 77 Hudson Rd, Sudbury, MA 01776.
- Burning Permit: Temporary Open Burning Permit Procedure
- Records Requests: Public Records Requests Online
- For Fire Department questions not covered above, please email fire@sudbury.ma.us or call 978-440-5314.
As of June 1 the library will return to normal hours: Mon-Thu. 9AM-9PM, Fri. 9AM-5PM, and Sat. 10AM-2PM.
Latest information and updates: https://goodnowlibrary.org/
- Second floor accessible for computer use, browsing, and study starting June 1, 2021.
- Meeting Rooms: Currently unavailable until September 2021.
- Book Drop: All bookdrops are open and functioning as before.
- Children’s Activities: On-line resources for kids
Summer reading is about to start, and Music makers will be in person this summer at the Wayside Inn! - Fines: Overdue fines accrued during this time will be waived.
- Genealogy & History: On-line research resources
- Holds: As of June 1, patrons may come into the library during normal hours to pick up holds, or call 978-440-5530 to request items be placed outside for contactless pick up.
- Research: Magazines, Newspapers, Research Journals and more on-line
- Virtual Library: Stream/Download Audio, Music, Video on-line
- For Goodnow Library questions not covered above, please email goodnow@sudbury.ma.us or call 978-443-1035.
- Applications/Permits: Food, Pool, Septic, Soil Test, Stable, Trench, Well Installation and more are on the Health Department webpage
- COVID-19 Resources: Novel Coronavirus Information & Updates
- Public Health Information: For information on Bag & Bottle Ban, Disposal of Drugs, Disease/Illness Control, Food, Hazardous Waste, Mosquito Control, Septic, Tobacco/Vaping, Wild Animals and more visit the Health Department webpage
- Records Requests: Public Records Requests Online
- For Health Department questions not covered above, please email health@sudbury.ma.us or call 978-440-5479.
- Employee Dental & Health Insurance: Employee Dental & GIC Plan Information
- Job Openings: Sudbury Employment & Volunteer Opportunities
- Records Requests: Public Records Requests Online
- For Human Resources questions not covered above, please email hr@sudbury.ma.us or call 978-639-3348.
Latest information and updates: https://sudburyrec.com/
- Online Courses: Learn Personal & Professional Skills Online
- Programs & Memberships: Park & Recreation Registration
- Records Requests: Public Records Requests Online
- For Park & Recreation questions not covered above, please email recreation@sudbury.ma.us or call 978-443-1092.
PLANNING & COMMUNITY DEVELOPMENT (PCD)
- Affordable Housing: Community Housing Office webpage
- Application Forms: Scenic Roads, Stormwater Management, Subdivision, Water Resource Protection and more are on the PCD webpage. Applications must be submitted via: 1) Drop box in the vestibule at the rear of Town Hall (322 Concord Rd/Town Clerk’s Office) and 2) Email to pcd@sudbury.ma.us.
- Master Plan Update: Town Master Plan Document Information
- Rail Trail: BFRT page
- Records Requests: Public Records Requests Online
- For PCD questions not covered above, please email pcd@sudbury.ma.us or call 978-639-3387.
At this time, Public Safety buildings are open for emergency matters only. It is imperative to keep police personnel operational in responding to emergency calls for service. If a calling party or those present on scene are exhibiting symptoms of or similar to that of COVID-19 (fever/cough/shortness of breath), please inform the dispatch center so that those responding can take appropriate precautions when assisting those in need. For further details, please see Police Department COVID-19 Measures.
- Firearms Licensing: Email application & supporting documents to firearms@sudbury.ma.us
- Parking Tickets: On-line Payment
- Police Reports: When feasible, we will temporarily allow citizens to file reports via phone in working with an officer to facilitate the report/investigation. If necessary, we will meet with reporting parties on a case-by-case basis at the judgement of the officer. Call 978-433-1042.
- Records Requests: Public Records Requests Online
- For Police Department questions not covered above, please email police@sudbury.ma.us or call 978-443-1042.
SELECT BOARD’S OFFICE/TOWN MANAGER
- Broadacres Farm: Property Acquisition Information Page
- Camp Sewataro: Property Acquisition Information Page
- Cold Brook Crossing: Melone/Quarry North Property Reuse, Sudbury Station Land Exchange Information Page
- COVID-19 Resources: Novel Coronavirus Information & Updates
- Eversource: Transmission Line Proposal Updates
- Fairbank Community Center Proposal: Fairbank Project Page
- Records Requests: Public Records Requests Online
- For Select Board’s Office questions not covered above, please email sbadmin@sudbury.ma.us or call 978-639-3381.
- Home Delivered Meals & Services: BayPath Elder Services
- Neighborhood Brigade: Request Help & Volunteer to Assist Others
- Senior Resources: Info & Resources During Senior Center Closure
- Records Requests: Public Records Requests Online
- For Senior Center questions not covered above, please email senior@sudbury.ma.us or call 978-443-3055.
- Dog Licensing: Renew & License New Dogs
- Records Requests: Public Records Requests Online
- Register to Vote: MA Voter Registration
- Town Clerk Services: Guide to available Clerk services during building closure
- Vital Records: Birth, Death and Marriage Certificate Copy Payments
- Voting Calendar: 2021 Election & Town Meeting Calendar
- For Town Clerk questions not covered above, please email clerk@sudbury.ma.us or call 978-639-3351.
Please see Select Board’s Office above.
- Appeal Parking Violation: Parking Violation Appeal Request Form
- Pay Taxes: Online Payment Portal or Flynn Building drop box (278 Old Sudbury Rd) will continue to be monitored.
- Records Requests: Public Records Requests Online
- For Treasurer/Collector questions not covered above, please email treasurer@sudbury.ma.us or call 978-639-3376.
- Records Requests: Public Records Requests Online
- VA Benefits and Healthcare: US Department of Veterans Affairs
- Welcome Home Bonus: Active and Discharged Military Bonus Application Forms
- For Veteran’s Agent questions not covered above, please email veterans@sudbury.ma.us or call 978-639-3357.