All FAQs

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QuestionDepartment/CommitteeCategories
I can't add Google as my default search engine in Internet Explorer? Information Systems Computer Help,
Internet Explorer
Do I need a permit for a shed? Building Department Permits - Building
What Do I Do If The Weather Is Questionable? Atkinson Pool
What Do I Do If The Weather Is Questionable? Park & Recreation Department
Is There A List Of Wetland Scientists? Conservation Commission
Where do I find Wetland forms? Conservation Commission Conservation,
Conservation Office,
Forms
When does the Put & Take Open? Transfer Station / Recycling Center Transfer Station / Recycling Center
Where would Veterans obtain Service records? Veterans' Agent Veterans
What are the contact numbers and websites for the Veterans' Administration and the Massachusetts State Department of Veterans' Services? Veterans' Agent Veterans
Where can I make my tax payments online? Collector / Treasurer Collector / Treasurer
I want to organize a committee for a candidate, ballot question or political action. How do I get started? Town Clerk Election
What is the Credit Union's routing number? Lincoln-Sudbury Credit Union Lincoln-Sudbury Credit Union
I have turned my vehicle back in to the leasing company, may I apply for the abatement? Assessors Office Excise Tax
What criteria are used to make grant decisions? Cultural Council Cultural Council
How is payment for approved grants received? Cultural Council Cultural Council
What is the process for approval? Cultural Council Cultural Council
When are applications due? How should they be completed? Cultural Council Cultural Council
Who qualifies for funding? Cultural Council Cultural Council
What are the Recycling Materials accepted at the Transfer Station? Transfer Station / Recycling Center Transfer Station
How can I Opt-Out of the Connecty-CTY notification system? Information Systems Notification
Is there anything families can do to improve the upkeep of the Cemeteries? Cemetery Department Cemetery Maintenance - Perpetual Care Fund
Can the funding model for Cemetery maintenance be changed? Cemetery Department Cemetery Maintenance - Perpetual Care Fund
What is the Town doing given this lack of funding for cemetery maintenance? Cemetery Department Cemetery Maintenance - Perpetual Care Fund
Who oversees the investment of the Perpetual Care Trust? Cemetery Department Cemetery Maintenance - Perpetual Care Fund
What happened in 2009 and 2010? It appears that the cemeteries are only being minimally maintained? Cemetery Department Cemetery Maintenance - Perpetual Care Fund
Does relying on the interest earnings provide enough funding for proper maintenance of the Town Cemetery Department Cemetery Maintenance - Perpetual Care Fund
How is the $412.50 spent for the maintenance of the cemetery? Cemetery Department Cemetery Maintenance - Perpetual Care Fund
What happens to the $412.50 once it is received by the Town? Cemetery Department Cemetery Maintenance - Perpetual Care Fund
Where do the funds to maintain the Town Cemetery Department Cemetery Maintenance - Perpetual Care Fund
When will the next Park & Recreation/Atkinson Pool brochure be available? Park & Recreation Department Brochure
I answer the phone but the "Hello" message repeats. It then hangs up, calls back, and the same thing happens again. How can I hear the entire message? Information Systems Notification
I was not able to listen to the entire call. Is there a way to repeat the message? Information Systems Notification
I am receiving town notification calls at my fax or my secondary phone line. Can I switch to have the system call my primary phone number? Information Systems Notification
How does the Connect-CTY system respond to busy signals or no-answer situations? Information Systems Notification
My primary phone or my second listing is a cell phone with a non-local area code. Will the Connect-CTY service call numbers outside the area? Information Systems Notification
If I have provided more than one phone number, when will they be called? Information Systems Notification
If I am a non-resident home or condominium owner, what phone should be listed in the notification database? Information Systems Notification
Will the Connect-CTY service work if I have a call screening system on my phone? Information Systems Notification
Will there be a way to positively identify incoming calls which are made by the town using the system? Information Systems Notification
What precautions are being taken to protect personal information? Information Systems Notification
May I use a cell phone as my notification database listing? Information Systems Notification
Is my telephone number included in the notification database? Information Systems Notification
What types of messages will be sent using the service? Information Systems Notification
How does the service work? Information Systems Notification
What is the Connect-CTY service? Information Systems Notification
Does the Connect-CTY service replace other systems that have been used to provide time-sensitive information to residents? Information Systems Notification
Can I participate with my child? Inclusive and Adaptive Recreation Inclusive and Adaptive
I don't live in Sudbury, can I still participate? Inclusive and Adaptive Recreation Inclusive and Adaptive
Who runs your programs? Inclusive and Adaptive Recreation Inclusive and Adaptive
Can I bring a bag or purse to Teen Center? Teen Center Teen Center
How much money do I need to bring to Teen Center? Teen Center Teen Center
Who is Teen Center for? Teen Center Teen Center
How do I get a Teen Center ID Card? Teen Center Teen Center
Where do I register to vote? Town Clerk Election
What is a Business Certificate and Who Must File? Town Clerk Town Clerk
Where should I mail my tax payments? Collector / Treasurer Collector / Treasurer
Who should I call at Park and Recreation and the Atkinson Pool? Park & Recreation Department Park and Rec - Staff
I don't drive. How can I get around Town? Commission on Disability Commission on Disability
I am new to Massachusetts. Where can I learn about residency requirements, vehicle registration and other general information regarding this state? Town Clerk Town Clerk
Who are Sudbury's elected Town Officials? Town Clerk Town Clerk
Is there a youth swim team in town? Atkinson Pool Sports - Swimming
Who should I contact if I notice a safety issue with an existing walkway in town (ex: overgrown vegetation, pot holes, cracks, low-hanging tree branches)? Planning & Community Development Walkways
My neighborhood wants a walkway installed on our street, but an easement will be necessary to accommodate a walkway on my property. What is an easement and what are my rights as a property owner? Planning & Community Development Walkways
What is the procedure for having a new walkway constructed in my neighborhood? Planning & Community Development Walkways
What department should I contact if a tree has fallen or if there are broken tree limbs on a street blocking passage? Traffic Safety Coordinating Committee Traffic Safety
What department should I contact if there are any obstructed views at intersections due to overgrown vegetation? Traffic Safety Coordinating Committee Traffic Safety
What is the procedure for requesting traffic enforcement in a particular area? Traffic Safety Coordinating Committee Traffic Safety
Who do I contact if I have concerns about traffic issues related to development projects, i.e. trucks blocking streets or parking in inappropriate areas; noisy vehicles causing congestion on smaller roads; or trucks traveling at high speeds? Traffic Safety Coordinating Committee Traffic Safety
What is the procedure for requesting the installation of traffic lights, street signs and/or crosswalks in town? Traffic Safety Coordinating Committee Traffic Safety
What is the procedure for requesting a change to the speed limit on a particular road? Traffic Safety Coordinating Committee Traffic Safety
Who are the Federal, State and County Officials representing Sudbury? Town Clerk Town Clerk
How does the town ensure that walkways are fully accessible for persons with disabilities? Planning & Community Development Walkways
What are the names of the 9 watersheds in Sudbury? Ponds and Waterways Committee Ponds and Waterways Committee
How do I obtain a copy of a Death Certificate? Town Clerk Forms
How can I get my soil tested and why is this a good idea? Ponds and Waterways Committee Ponds and Waterways Committee
What are my options if a Beaver dam is cauing a serious health hazard on or near my property? Health Department Health Department
What are my options if a Beaver dam is causing a serious health hazard on or around my property? Conservation Office Conservation Office
How do I apply for a special permit or a variance from the Board of Appeals? Building Department Forms
What is the strange-looking orange machine I saw on the Sudbury River? Ponds and Waterways Committee Ponds and Waterways Committee
A pond near me is covered by green scum in the summer. What causes this and should I be worried about it? Ponds and Waterways Committee Ponds and Waterways Committee
I have a pond (or stream) on my property and would like to remove some trees and shrubs along the edge. Are there any restrictions I should be aware of? Ponds and Waterways Committee Ponds and Waterways Committee
I am having flooding problems on my property due to beaver activity in the area. What can I do? Ponds and Waterways Committee Ponds and Waterways Committee
What are some ways to have an eco-friendly lawn? Ponds and Waterways Committee Ponds and Waterways Committee
When will the next Park & Recreation/Atkinson Pool brochure be available? Atkinson Pool Brochure
New Trench Regulation - What are the requirements for the excavation and trench safety regulation? Building Department Building Department
If I have household hazardous waste and missed Household Hazardous Waste Collection Day in Sudbury, what do I do? Health Department Hazardous Waste
How do I get more information on Lyme Disease and tick related topics? Health Department Health - Lyme Disease
Whom should I contact concerning wild animals- i.e: foxes, skunks, raccoons, etc Health Department Health Department - Wild Animals on Property
Should I contact the Board of Health about road-kill? Health Department Health - Road Kill
Who do I contact regarding flu shot/ flu clinic information? Health Department Health - Flu Shot
How close can a proposed house addition be from a septic system? Health Department Health Department - Septic System Setbacks
What do I do if I have Mosquito complaints/questions/concerns regarding mosquito spraying/ non-spraying? Health Department Health Department - Mosquito Spraying
I am selling my house. How do I get a Title 5 septic inspection? Health Department Health Department - Title 5 Inspection
Hurricane Preparation Tips from MEMA Fire Department Fire Department
How do I dispose of old propane tanks? Fire Department Hazardous Waste
Is there an area for Community Gardening in Sudbury? Conservation Commission Conservation
Why does the fire engine come when I call for the ambulance? Fire Department Fire Department
WAYS TO REGISTER for Park & Recreation Atkinson Pool Programs? Park & Recreation Department Brochure
Frequently Asked Sport Contacts And Phone Numbers? Park & Recreation Department Phone Help
What are the veteran benefits available to women veterans? Veterans' Agent Veterans
What are the Federal Benefits coordinated by the Veterans' Services Office? Veterans' Agent Veterans
What Local/State Services and Benefits are available to eligible veterans? Veterans' Agent Veterans
Which veterans are eligible for services under Massachusetts General Laws? Veterans' Agent Veterans
What is the Federal and State definition of a "Veteran"? Veterans' Agent Veterans
Where do I bring my hazardous waste? Transfer Station / Recycling Center Hazardous Waste
When is the deadline for filing for an abatement? Collector / Treasurer Real Estate Tax
What options do residents have in regards to Coyotes on their property? Police Department Police - Information
How do I schedule an inspection? Building Department Permits - Building
How do I cancel my monthly membership? Atkinson Pool Pool
How do I obtain a membership to the pool? Atkinson Pool Pool
When does the Building Department Issue Permits? Building Department Permits - Building
I am interested in a youth swim team for my child; how do I go about finding information? Park & Recreation Department Sports - Swimming
How can I teach a class or program for the Park & Rec.? Park & Recreation Department Class Instruction
How do I register my child for participation in sports league? I registered my child for soccer (baseball, basketball) but haven't heard anything. Park & Recreation Department Sports - Youth
When are elections held? Town Clerk Election
What is the process for becoming an Election Worker at the Polls? Town Clerk Election
How do I obtain a copy of a Marriage Certificate? Town Clerk Forms
How is a dog license obtained? Town Clerk Dogs
Where do I apply for a DBA Certificate/Business Certificate? Town Clerk Forms
What is the process for obtaining a Marriage License? Town Clerk Forms
Where do I vote? Town Clerk Election
How do I obtain a copy of a Birth Certificate? Town Clerk Forms
How do I apply for an appointment to a Town Committee? Selectmen's Office Forms
How do I calculate my speeding ticket? Police Department Police - Information
Is there a charge for false alarms? Police Department Police - Information
Can I have my fingerprints done at the police station? Police Department Police - Information
When am I required to file an accident report? Police Department Police - Information
What happens when I call 911? Police Department Police - 911
If I have an emergency, what information do you need? Police Department Police - 911
How do I get a copy of a police report? Police Department Police - Information
What will the Planning Board do with the Master Plan? Will it be another study that collects dust on the office shelves? Planning & Community Development Master Plan
How often does the Planning Board meet? Is it easy to get on an agenda? Planning & Community Development Committees - Meetings
How can I obtain a burning permit? Fire Department Permits - Fire
Can I bring my children to visit the fire station? Fire Department Fire Department
How do I go about removing an Underground Storage Tank? Fire Department Underground Storage Tank
What type of pool is the Atkinson Pool? Atkinson Pool Pool
Should all four quarterly tax payments be in equal amounts? Assessors Office Real Estate Tax
Why does my assessment change if I don't make any changes to my house? Assessors Office Property Value
Where is the Youth Coordinator's Office? Youth Coordinator Sports - Youth
What should I do if I think my assessment is too high? Assessors Office Property Value
Does the Assessor need to inspect my house? Assessors Office Property Value
Once the M.S.R.P. has been established for a vehicle, I am interested in purchasing; how can I determine how much I will have to pay in excise tax? Assessors Office Excise Tax
How can I find out if my mortgage company has paid my tax bill? Collector / Treasurer Real Estate Tax
If I paid less for my car than the value on the bill, is there an error? Assessors Office Excise Tax
When are tax bills issued? Collector / Treasurer Real Estate Tax
If I move from Sudbury to another municipality in Massachusetts, to which community do I pay my bill? Assessors Office Excise Tax
When are tax bills due? Collector / Treasurer Real Estate Tax
I sold my car; do I still owe this bill? Assessors Office Excise Tax
How can my mortgage company get my bill? Collector / Treasurer Real Estate Tax
If I move out of state, do I still owe the bill? Assessors Office Excise Tax
Why isn't my name shown as the record owner on my tax bill? Collector / Treasurer Real Estate Tax
How is new construction assessed? Assessors Office Property Value
When making a tax payment, who do I make the check out to? Collector / Treasurer Real Estate Tax
What does the town do with its old computer equipment? Information Systems Information Systems
What is an excise tax? Collector / Treasurer Excise Tax
What determines Massachusetts residency? Collector / Treasurer Excise Tax
How is excise tax computed? Collector / Treasurer Excise Tax
What if I don't own the vehicle for the entire year? Collector / Treasurer Excise Tax
Where can I find more information and answers to other questions about Motor Vehicle and Trailer Excise taxes? Collector / Treasurer Excise Tax
Is camping permitted on town conservation lands? Conservation Office Conservation
Are there any poisonous snakes in Sudbury? Conservation Office Conservation
I am a retired town employee and have questions about my benefits; who should I call? Human Resources / Assistant Town Manager Employee - Retiree Benefits
Where can I get the permit forms for a wetlands filing? Conservation Office Conservation
What are the emergency closing and delay policies? Sudbury School Committee School
What are the Bus transportation policies? Sudbury School Committee School
What are the hours of operation of the Transfer Station? Transfer Station / Recycling Center Transfer Station
What are the minimum area and frontage requirements in residential zones? Building Department Permits - Building
How do I know if I need a wetlands permit? Conservation Commission Conservation
What are the residential setbacks? Building Department Permits - Building
How often does the Conservation Commission meet? Conservation Commission Conservation
How do I apply for a Building Permit? Building Department Permits - Building
How do I find out when a program I'm interested in is playing? Cable Television Committee Cable - Local Access
How do I submit a notice to be posted on the Sudbury Channel 8 Community Bulletin Board? Cable Television Committee Cable - Local Access
What is the fee for a sign application? Design Review Board Fees
When does the Design Review Board meet? Design Review Board Committees - Meetings
I worked for the Town during the year. When will I receive my W-2? Accounting Department Payroll Information
If I am looking for payment for goods or services that I have provided to the Town, who should I call? Accounting Department Accounting - Payments to Vendors
I have a question about my income taxes. Should I call the Town Accountant's office? Accounting Department Income Tax

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